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  • Estrie
  • Centre du Québec
  • Mauricie
  • 819-566-7616
  • 2235 Rue King Ouest suite 208 Sherbrooke (Québec) J1J 2G2
  • info@ciemcq.com

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in real estate for over 65 years

Privacy Policy

www.ciemcq.com
CHAMBRE IMMOBILIÈRE ESTRIE – MAURICIE – CENTRE-DU-QUÉBEC

Thank you for visiting the website of the Estrie – Mauricie – Centre-du-Québec Real Estate Board (hereinafter referred to as the Board) and for reviewing its privacy policy (hereinafter referred to as the Policy).

Consent

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it.

Purpose of this privacy policy

Inform users of our website about the various personal data we will collect as well as the following information, if applicable:

  • The personal data we will collect
  • The use of the collected data
  • Who has access to the collected data
  • The rights of the users of the site
  • The site’s “cookies” policy
  • Personal Information Retention

This privacy policy operates in parallel with the terms and conditions of use of our site.

Applicable laws

This policy complies with the laws set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the site. This privacy policy aims to comply with the GDPR. In case of any inconsistencies between this policy and the GDPR, the Regulation (GDPR) shall prevail.

For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). In case of any inconsistencies between this document and the CCPA, the state legislation (CCPA) shall apply. If we identify any discrepancies, we will adjust our policy to align with the relevant law.

For residents of Quebec, Bill 25 on the protection of personal information governs all data protection policies, regardless of where the site is located. This privacy policy aims to comply with Bill 25. In case of any inconsistencies between this policy and Bill 25, Bill 25 shall prevail.

Personal data we collect

Automatically collected data

When you visit and use our site, we may automatically collect and store the following information:

  • IP Address
  • Links a user clicks while using the site
  • Content the user views on your site

Automatically collected data

We may also collect the following data when you perform certain functions on our site:

  • First and Last Name
  • Email
  • Phone Number
  • Payment Information
  • Autofill Data

Please note that we only collect data that helps us achieve the stated goal in this privacy policy. We will not gather additional data without informing you in advance.

How we use personal data

The personal data collected on our website will only be used for the purposes specified in this policy or stated on the relevant pages of our website. We will not use your data beyond what we disclose. The data we collect automatically is used for the following purposes:
  • Statistics, Analytics for remarketing

The data we collect when the user performs certain functions may be used for the following purposes:

  • Email or SMS communication from our Customer Relationship Management (CRM) software.

With whom we share personal data

Employees

We may disclose to any member of our organization such user data as may be reasonably necessary to achieve the purposes set out in this policy.

Third Parties

No user data will be transmitted to third parties

Other disclosures

We are committed to not selling or sharing your data with third parties, except in the following cases:

  • If required by law
  • If it is required for any legal proceedings
  • To prove or protect our legal rights

If you follow hyperlinks from our site to another site, please note that we are not responsible and have no control over their privacy policies and practices

How long we retain personal data

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How we protect your personal data

In order to ensure your security, we use the Transport Layer Security protocol to transmit personal information within our system.

All data stored in our system is securely protected and only accessible to our employees. Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the termination of the employee.

While we take all reasonable precautions to ensure that user data is secure and users are protected, there is always a risk of harm. The Internet as a whole can be, at times, insecure, and therefore we are unable to guarantee the security of user data beyond what is reasonably practicable.

Minors

For residents of the EU, the GDPR specifies that individuals under the age of 15, and for residents of Quebec, Law 25 specifies that individuals under the age of 14, are considered minors for the purpose of data collection. Minors must have the consent of a legal guardian for their data to be collected, processed, and used.

Cookie Policy

Access the page for more information on cookies

Modifications

This privacy policy may be changed from time to time to ensure compliance with the law and to account for any changes in our data collection process. We recommend that our users check our policy from time to time to ensure they are informed of any updates. If necessary, we may notify users via email of changes made to this policy.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. Additionally, you have the right to update or correct any personal data in our possession, provided it is legally acceptable. You can choose to withdraw or modify your consent for data collection and usage at any time, as long as it is legally permissible, and you inform us within a reasonable timeframe.

How to modify, delete, or contest the collected data.

If you wish to have your information deleted or amended in any way, please contact our Compliance Officer identified below.

Complaint

In order to maintain and improve the quality of its services, the Chamber offers anyone the opportunity to express dissatisfaction with the protection of personal information it collects, holds, uses or communicates. Anyone wishing to lodge a complaint should do so in writing to the Compliance Officer identified below. The complaint must include the following information

  • First and last name
  • Phone number
  • Postal or e-mail address
  • Reason for complaint.

Contact

Person responsible for compliance :

If you have any questions, comments or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

Johanne Beaudoin Director, Estrie – Mauricie – Centre-du-Québec Real Estate Board
2235 rue King Ouest, bureau 208 Sherbrooke, Québec – J1J 2G2
Phone : 819 566-7616
Fax : : 819 566-7688
Email : jbeaudoin@ciemcq.com

Effective date: September 22, 2023

Why choose a local real estate broker?

Your local real estate broker knows the advantages and well-kept secrets of different areas. They can advise you based on the advantages or disadvantages of your area.

Your local real estate broker is familiar with the values of different neighborhoods. In addition to their expertise in the sector, they have powerful tools to evaluate all types of properties.

Your local real estate broker is accustomed to negotiating with buyers and sellers with opposing motivations. Without their guidance, these differences in interests could lead to friction that hampers negotiations.

Your local real estate broker works closely with a multitude of stakeholders; surveyors, inspectors, notaries, lenders, municipalities, repairmen… They have an essential network of local contacts to successfully complete a transaction.

Find your local real estate broker