in real estate for over 65 years
CHAMBRE IMMOBILIÈRE ESTRIE – MAURICIE – CENTRE-DU-QUÉBEC
By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it.
Inform users of our website about the various personal data we will collect as well as the following information, if applicable:
- The personal data we will collect
- The use of the collected data
- Who has access to the collected data
- The rights of the users of the site
- The site’s “cookies” policy
- Personal Information Retention
This policy complies with the laws set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal data we collect
Automatically collected data
When you visit and use our site, we may automatically collect and store the following information:
- IP Address
- Links a user clicks while using the site
- Content the user views on your site
Automatically collected data
We may also collect the following data when you perform certain functions on our site:
- First and Last Name
- Phone Number
- Payment Information
- Autofill Data
How we use personal data
- Statistics, Analytics for remarketing
The data we collect when the user performs certain functions may be used for the following purposes:
- Email or SMS communication from our Customer Relationship Management (CRM) software.
With whom we share personal data
We may disclose to any member of our organization such user data as may be reasonably necessary to achieve the purposes set out in this policy.
No user data will be transmitted to third parties
We are committed to not selling or sharing your data with third parties, except in the following cases:
- If required by law
- If it is required for any legal proceedings
- To prove or protect our legal rights
If you follow hyperlinks from our site to another site, please note that we are not responsible and have no control over their privacy policies and practices
How long we retain personal data
We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.
How we protect your personal data
In order to ensure your security, we use the Transport Layer Security protocol to transmit personal information within our system.
All data stored in our system is securely protected and only accessible to our employees. Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the termination of the employee.
While we take all reasonable precautions to ensure that user data is secure and users are protected, there is always a risk of harm. The Internet as a whole can be, at times, insecure, and therefore we are unable to guarantee the security of user data beyond what is reasonably practicable.
For residents of the EU, the GDPR specifies that individuals under the age of 15, and for residents of Quebec, Law 25 specifies that individuals under the age of 14, are considered minors for the purpose of data collection. Minors must have the consent of a legal guardian for their data to be collected, processed, and used.
Your rights as a user
As a user, you have the right to access all your personal data that we have collected. Additionally, you have the right to update or correct any personal data in our possession, provided it is legally acceptable. You can choose to withdraw or modify your consent for data collection and usage at any time, as long as it is legally permissible, and you inform us within a reasonable timeframe.
How to modify, delete, or contest the collected data.
If you wish to have your information deleted or amended in any way, please contact our Compliance Officer identified below.
In order to maintain and improve the quality of its services, the Chamber offers anyone the opportunity to express dissatisfaction with the protection of personal information it collects, holds, uses or communicates. Anyone wishing to lodge a complaint should do so in writing to the Compliance Officer identified below. The complaint must include the following information
- First and last name
- Phone number
- Postal or e-mail address
- Reason for complaint.
Person responsible for compliance :
Johanne Beaudoin Director, Estrie – Mauricie – Centre-du-Québec Real Estate Board
2235 rue King Ouest, bureau 208 Sherbrooke, Québec – J1J 2G2
Phone : 819 566-7616
Fax : : 819 566-7688
Email : email@example.com
Effective date: September 22, 2023